Nuku'alofa, Tonga - July 23, 2024 - Tonga Power Limited is thrilled to announce the launch of our new Smiley terminals, an exciting and innovative way to capture instant customer feedback. Beginning today, July 23rd, these smiley terminals will be installed in our main office Matatoa and also our office in Taumoepeau Building next to Talamahu Market. This will provide our valued customers with a convenient and efficient way to share their thoughts and experiences of how we performed with our customer service everyday of the year.

With the simple press of a smiley button, customers can effortlessly share their feedback. This engaging technology ensures their voices are heard in real time, allowing us to continually improve our services to better meet their needs.

At Tonga Power Limited, we believe that customer feedback is the key to our success. The Smiley terminals will enable us to gain immediate insights into what our customers appreciate about our service and pinpoint areas where we can make improvements. This is a chance for our customers to be part of the change and assist us in enhancing their experience with us. We are committed to delivering an exceptional customer experience, and the Smiley
terminals represent a significant step forward in achieving this goal. By understanding customer feedback, we can make informed decisions that will transform our services and make a real difference.

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Fokotu'u 'e he Kautaha 'Uhila 'a Tonga, 'a e me'a ngaue fo'ou, ke tanaki 'a e fakakaukau moe a'usia 'a 'ene kau kasitoma.

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Nuku'alofa, Tonga - Siulai 23, 2024 - 'Oku fiefia 'a e Kautaha 'Uhila 'a Tonga, ke fakaha 'a e 'amanaki ke fokotu'u koia 'emau me'a ngaue fo'ou koe Smiley terminal, kene tanaki mo fakatahataha'I 'a e ngaahi fakakaukau 'emau kau kasitomaa. Kamata 'I he 'aha ni, 23 Siulai, 'e fokotu'u 'a e ngaahi me'a ngaue fo'ou koeni 'i he'emau 'ulu'i 'ofisi,'i Matatoa pea mo'emau 'o'ffiisi he Fale Taumoepeau ofi k.i Maketi Talamahu. 'E tokoni 'a e me'a ngaue koeni, kene faka-faingamalie'i 'a e 'omai 'e he'emau kau kasitoma 'enau ngaahi a'usia moe fakafakaukau ki he sevesi 'oku mau fakahoko 'I he 'ahlo kotoa pe.

'Oku 'omai 'ehe me'a ngaue koeni 'a e le'o 'o e kau kasitomaa 'I Ila founga vave mo faingofua. 'Oku ne 'omai 'a e faingamalie ke toe fakalelei'I ange ai 'emau sevesi ke tuha mo taau moe fiema'u 'a 'emau kau kasitoma.

'I he Kautaha 'Uhila 'a Tonga, 'oku mau tui koe ngaahi fakakaukau mei he'emau kau kasitoma, koe kii ia ki he'emau lavame'a. 'E 'omai 'e he me'a ngaue fo'ou koeni 'a e faingamalie kemau 'ilo'i 'a e ngaahi fua fatongia 'oku lelei, moe ngaahi tafa'aki ke fai hano fakalelei 'i. Ko ha faingamalie eni ki lie kau kasitoma kenau kau 'I he liliu, mo tokoni kiate kimautolu ke toe lelei ange 'a e ngaahi me'a tenau a'usia. 'Oku mau tukupa ke 'oange 'a e a'usia lelei taha ki he'emau kau kasitomaa, pea 'e tokoni 'a e fanga ki 'I me'a ngaue fo'ou koeni kemau a'usia 'a e taumu'a koia. 'I he'emau mahino'I 'a e ngaahi fiema'u 'a 'emau kau kasitomaa, 'e toe lelei ange ai 'emau fakahoko fatongia.

Ngata'anga